Not convinced it’s worth your while?
Consider the following…
- Do you want to keep your patients in the long term?
- Do you want to attract new patients to your practice so they don’t go to the one along the road?
- Do you want to be able to recruit great team members to fill any vacancies which crop up?
- Do you want to keep the great team members you already have?
I put it to you that a major factor in achieving these things is maintaining a buoyant team spirit, one which your team members and patients enjoy. And I put it to you that the first step in doing this is being able to measure how happy your team are at the moment.
Time to share a neat and simple way you can do this I think…
Far from treating it as an intangible calculation, some dentists are now measuring the happiness of their teams through the use of a ‘Mood Board.’
This system encourages each team member to declare their current mood as they enter the practice each day by placing their photo or another image they have created on the practice board. Should someone not be happy, it gives their fellow team members the chance to check whether they can help their colleague to feel better, or attempt to remove the obstacle to their happiness.
The overall team mood is then calculated on a monthly basis, so each dentist can track their team’s contentment over time and know when they need to address any adverse trends which creep in.
In this way, the dentists actively gauge both general team spirit and also monitor the happiness of individual team members.
Mood Boards are clearly not the only way to measure team happiness, but they are proven to work and you can also inject some fun into yours as these real life examples following show…
What are you doing to measure the happiness of your team?..